The Importance of Good Communication

"I don't think what she's doing is invalid or wrong, but she's doing it in a way, very publicly. And I think what comes with the territory is you get clowned on a little bit," he said. "There are things that just sound so overcooked that they seem impersonal and have the opposite of the desired effect." He added: "Following the script will not always get you the desired results ... You're not going to have happy parties at the end of this"