
116 - 10 Reasons Your Customers Don’t Make Time for Your Data Product Initiatives + A Big Update on the Data Product Leadership Community (DPLC)
Experiencing Data w/ Brian T. O’Neill (AI & data product management leadership—powered by UX design)
00:00
How to Make People Feel Like You're on Their Side
If you're seen as much of a threat as you are an asset, that can be a challenge here. Even simply is using somebody's name. There's literally stuff that triggers in the brain when people hear their name. If they don't understand that if you're starting to use jargon or lingo, nobody wants to feel dumb. And so they need to feel like you're on the same team there.
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