Experiencing Data w/ Brian T. O’Neill  (AI & data product management leadership—powered by UX design) cover image

116 - 10 Reasons Your Customers Don’t Make Time for Your Data Product Initiatives + A Big Update on the Data Product Leadership Community (DPLC)

Experiencing Data w/ Brian T. O’Neill (AI & data product management leadership—powered by UX design)

00:00

How to Make People Feel Like You're on Their Side

If you're seen as much of a threat as you are an asset, that can be a challenge here. Even simply is using somebody's name. There's literally stuff that triggers in the brain when people hear their name. If they don't understand that if you're starting to use jargon or lingo, nobody wants to feel dumb. And so they need to feel like you're on the same team there.

Play episode from 25:06
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app