Unchurned - The No. 1 podcast for Customer Success cover image

How to Turn Insights into Company Strategy ft. Cait Keohane

Unchurned - The No. 1 podcast for Customer Success

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Optimizing Customer Success in a Cost-Effective Manner

This chapter focuses on enhancing customer support through effective resource management while maintaining a personalized customer experience. It emphasizes the use of AI and automation to streamline tasks, enabling Customer Success Managers to prioritize strategic engagement over administrative duties.

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