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Adapting to Change: Airbnb's Pandemic Response
This chapter discusses how Airbnb swiftly navigated the challenges of the COVID-19 pandemic, including strategic financial decisions and employee support initiatives. The speakers highlight the company's recovery, shifts in consumer behaviors, and the introduction of innovative marketing campaigns like 'Go Near.' Additionally, personal stories from hosts and the launch of a new sustainable dwelling concept demonstrate the transformative effects of Airbnb on individuals and communities.