S4 E7: DTC Prescriptions/HBO’s Terrible Rebrand/Returning Stuff Should Be Harder
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How to Be a Good Person With Amazon
Econ: Create friction for returns. Amazon should do that because they're the ones with the volume and the technology to do it. "Shitty pro life tips is like, here's how to win the world," he says of subreddit about being a sleaze bag. 'You don't want any sand in your checkout flow. You want sand in the gears of return'
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