This chapter explores the evolution of scams and fraud, discussing various types such as synthetic identity fraud, money mules, credit card theft, and sophisticated personalized scams powered by AI. It highlights the 'big butchering' scam operated by a Southeast Asian gang and emphasizes the vulnerability of individuals in making scams profitable. The chapter also touches on the targeting of elderly individuals, the weakness in telephony and email infrastructure, and the founding story of Sardine, a company combating scams using behavior biometrics.

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