23min chapter

Grit cover image

#220 Former CEO Amazon Worldwide Consumer, Jeff Wilke: Exponential

Grit

CHAPTER

Grit in Leadership and Operations

This chapter explores the critical role of grit in overcoming adversity within personal and professional realms. The speakers reflect on their experiences at Amazon, emphasizing the challenges of maintaining a flow state amidst disruptions while refining mental models in leadership. They highlight the significance of direct engagement with frontline workers and the evolution of operational strategies, showcasing how the blending of perseverance, observation, and continuous improvement contributes to successful leadership.

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