2min chapter

Lex Fridman Podcast cover image

Rohit Prasad: Amazon Alexa and Conversational AI

Lex Fridman Podcast

CHAPTER

How Much Personalization Do You Do for Your Customers?

Alexa has a feature called Remember This, which is where you can tell Alexa to remember something. I have stored my tire specs for my car because it's so hard to go and find and see what it is right when you're having some issues. These are very in this in the CX customer experience patterns are very clear about and transparent when a personalization action is happening.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode