S2 E11: The Death of Hypergrowth, VC in DTC, and Holistic Retention
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What Are the Soft Skills and Hard Skills in Customer Retention?
Being organized is one of the many things that make Joanna a killer marketers. If you have so much going on on the retention front, having it all figured out in one place can mess up your work. empathy being able to slow down and get perspective and understand people is also important.
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