2min chapter

The Sweaty Startup cover image

#22 Make customer service your competitive advantage

The Sweaty Startup

CHAPTER

Don't Let Unreasonable Customers Cause You Stress

Don't try to do a little bit of everything. Get outside of your wheelhouse and make your service fit people who it's not designed for them. Politely decline their business. You don't need those customers to make money. So many busines owners think, oh, i got oto put the customers first. Customers services everything. Yes, yes, yes. I'll try to do everything. But really good customer service can lead you astray a right? There's people out there who make it their life mission to take advantage of companies. Yet every day when you go home, analyze your analyze your interactions and get betterThink about how you can keep your emotions out of your

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