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8min chapter
Google Has To Sell Chrome??? - WAN Show November 22, 2024
The WAN Show
The Imperative of Customer Support
This chapter explores the essential role of customer support in businesses, especially on platforms like Facebook and Instagram, where user data is monetized. It discusses the challenges faced by companies in providing adequate support and the impact of regulatory frameworks on both large and small entities. The conversation reveals frustrations over reliance on community support and AI responses, emphasizing the need for accountability and effective user assistance.
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