Goal Setting Can Go Wrong

When i was a bureau de change cashier, we were given commission targets. And in many ways, it was utterly pointless. There are all sorts of margins in foreign the you probably don't consider when you're thinking of commissions. For us little worker bees, it was a really loose gold. What do we go for? Commission, commission, commission. You know, forget it. I'm all about the commission. That's what i'm targeted on. So for the business, it was counterproductive.