3min chapter

Conan O’Brien Needs A Friend cover image

Malcolm Gladwell

Conan O’Brien Needs A Friend

CHAPTER

The Importance of Small Gestures

She likes the cigarette to calm herself down. It's so weird that we're now so removed from smoking. We've forgotten the tropes of smoking, he says. He doesn't understand even that most basic of gesture. And you realize to be an effective police officer, you have to be a student of people. You have to understand the meaning of these kinds of small gestures, and body languages, and things.

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