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Crisis and Resilience: Robinhood's Turning Point
This chapter explores the chaotic aftermath of Robinhood's $3.7 billion collateral call during the meme stock surge, particularly focusing on the pivotal moments of January 28, 2021. It highlights the company's urgent response to a financial crisis, the emotional and operational challenges faced by its leadership, and the resulting backlash from customers over trading restrictions. The narrative also reflects on how these experiences catalyzed growth and led to significant industry changes, emphasizing the necessity of resilience and adaptability in tumultuous financial landscapes.