Consumer right & wrongs, dictionary corner, advice to 18yr old self…
The Martin Lewis Podcast
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You Do Have a Legal Right to Change Your Mind When Buying Online
You do have a legal right to change your mind when buying online. Your statutory rights, which is what those sad fart rights are, trump any form of warranty. When you buy goods, they must be of satisfactory quality and last a reasonable length of time - if not, they're faulty. You've got up to 14 days to notify them that you are returning an item and up to 14 day after notification to send it back. It's repair, replacement or partial refund for that month. And I believe buying a £1,000 mobile phone that does not last 14 months is not fit for purpose and has not lasted areasonable length of time. That's the one phrase you need to
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