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New Year predictions: Get ready for 2025 (Ep. 29)

The Modern Firm®

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Forecasting 2025: The Future of AI and Customer Experience

This chapter explores predictions for 2025, focusing on the evolution of AI tools and the significance of personalized customer experiences over chain establishments. It examines the shift towards small businesses, the role of technology like quantum computing, and the changing landscape of work and hiring in a tech-driven future.

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