4min chapter

HBR IdeaCast cover image

Breaking Down Bureaucracy and Building Up Workers

HBR IdeaCast

CHAPTER

The Cost of the Missed Opportunities of Bureaucracy

The cost of bureaucracy in the u s is about three trillion dollars, says mc cayley. The number of managerial and administrative positions has more than doubled over last 30 years. It's not an exaggeration to argue that most organizations waste more human capacity than they use., he adds....

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