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The Problem I Run Into With Rules Engines Is Abstrapping Common Behavior
The problem you run into there very often is that rules engines sounds great, but then they don't really understand abstraction. They just copy and paste so that your rules engine over time becomes these almost identical workflows that nobody can understand anymore. I think it's really important that the abstraction or the metaphor matches the domain, matches the problem. We've all seen people squeeze Excel into places that should never have gone and use it for all sorts of things. And we're all tempted to do it too.