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EP 142 | Dave Jackson (TheCustomer.Co) The 7 principles of Customer Success

CHURN FM

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The Role of Product in Product Development

The role of product is the thing that grew hard challenge has actually cost me a lot of money. It's something i wish i'd known 20 years agoy. And it costs me, because when we sold forty nine point nine % to survey monkey, the chief execten said, listen, dave, we were arguing about multiples,. and ow wes saying, look at all this. I as we should, we should be given as this multiple. But he turned round ad said, yes, but you've got these two things on your pianel on you're particularly on your onyo coss lines. One is support, and what is success? You need both.

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