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030 - Crucial Conversations part 2: Oh, man it just got difficult!

Project Management Happy Hour

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Navigating Crucial Conversations

This chapter explores the dynamics of difficult conversations, emphasizing the importance of identifying behaviors that hinder effective communication, such as silence and violence. The discussion covers strategies to create a safe dialogue environment, focusing on self-awareness and the recognition of personal and others' responses during tense discussions. Practical techniques are shared to help individuals engage in healthier conversations, fostering mutual understanding and respect.

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