The Human Dynamic Is More Important Than the Technical Dimensions of the Deal

The human dynamic is more important than the technical dimensions of the deal. Seeking first to understand, diagnosing before you prescribe, is hard. It's so much easier in the short run to hand someone a pair of glasses that have fit you so well these many years. You can achieve maximum interdependent production from an inaccurate understanding of where other people are coming from. Empathic listening is also risky because you open yourself up to be influenced and become vulnerable.