2min chapter

One Knight in Product cover image

Transforming companies & instilling a product mindset (with Dave Martin, founder of Right To Left)

One Knight in Product

CHAPTER

Do You Have a Customer First Programme?

It's always up to them to use or not use the recommendations, obviously. But nowing a, i hope normally they do. Otherwise it was waste of our time and we didn't give value. We have a coaching programme called a customer first programme which is very popular for a lot of the kinds that use that health check. And then some of the other outcomes and recommendations will be things we can’t help with. Sometimes there's recruitment needs, which, you know, we're not recruiters. We can't help with that. There's depony. Been a few owar where we've had to deliver some bad news, and id find about the nicest,

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