Against the Rules with Michael Lewis cover image

The Neutral

Against the Rules with Michael Lewis

00:00

Navigating Sensitivity: The Role of Neutral Mediators

This chapter explores the complex role of neutral arbiters in sensitive disputes, particularly the church's compensation of sexual abuse victims. It emphasizes the importance of empathy, emotional resilience, and professional detachment necessary for mediators to effectively navigate high-stakes environments. Through personal anecdotes and reflections, the chapter highlights the challenges and skills essential for achieving meaningful resolutions in conflict situations.

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