Chasing Excellence cover image

Stop Treating Every Problem Like a Hurricane: A New Framework For Complaining Less

Chasing Excellence

00:00

Why do we complain and how can we categorize complaints?

Ben recounts a beach story that sparks a five-level framework for complaints, comparing them to storm categories.

Play episode from 01:30
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app