Can I Speak to Your (Product) Manager? cover image

How to Stop Failing Your Customers: Reduce Ambiguity

Can I Speak to Your (Product) Manager?

CHAPTER

Developing a Knowledge Management System

The journey of a product manager in developing a knowledge management system, transforming text-heavy documents into small, hyperlinked flow charts. Emphasis on simplicity, democratization of knowledge, and being customer-obsessed.

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