On Demand Delivery Is a Great Lever to Get You Two Way Communication With Your Customers

This week’s podcast is about important digital changes happening in ecommerce and retail, and that are mostly coming out of China / Asia.

You can listen to this podcast here or at iTunes and Google Podcasts.

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Related articles:

• Why I Really Like Amazon’s Strategy, Despite the Crap Consumer Experience (US-Asia Tech Strategy – Daily Article)
• 3 Big Questions for GoTo (Gojek + Tokopedia) Going Forward (2 of 2)(Winning Tech Strategy – Daily Article)
• Why Netflix and Amazon Prime Don’t Have Long-Term Power. (2 of 2) (US-Asia Tech Strategy – Daily Article)

From the Concept Library, concepts for this article are:

• Digital Operating Basics 2: Digital Core
• Digital Operating Basics 3: Personalization and Customer Improvements

From the Company Library, companies for this article are:

• n/a

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I write, speak and consult about digital strategy and transformation.

My book Moats and Marathons details how to measure competitive advantage in digital businesses.

I also host Tech Strategy, a podcast and subscription newsletter on the strategies of the best digital companies in the US, China and Asia.

This content (articles, podcasts, website info) is not investment advice. The information and opinions from me and any guests may be incorrect. The numbers and information may be wrong. The views expressed may no longer be relevant or accurate. Investing is risky. Do your own research.

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