Tools and Weapons with Brad Smith cover image

Thomas Friedman: It's not what we know, but how well we listen

Tools and Weapons with Brad Smith

CHAPTER

The Biggest Lesson of Life From Beirut

CNN's John Defterios traveled to Beirut in the 1970s as a young reporter. He says he saw "the darkest side of human behavior" and learned that listening is more important than talking. His advice for younger journalists: It's not what we shall know, it's how we shall be known.

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