Exploration of how Southwest Airlines focuses on innate qualities in individuals and the importance of finding individuals with natural inclinations for specific roles rather than trying to teach certain qualities, emphasizing the significance of innate passion and love for activities that cannot be taught.
On a new episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss the key difference between innate talent and trainable skill. Robert shares why it's so important for leaders to identify the innate abilities required for each role, find people with those traits, then elevate those people through thorough training and effective processes.
Read The Friday Forward discussed in this episode.
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