2min chapter

How I Built This with Guy Raz cover image

Tripadvisor: Steve Kaufer

How I Built This with Guy Raz

CHAPTER

We're Not a Business to Business Brand Anymore.

After September 11, 2001, when you were really on the ropes, you came to an agreement with Expedia to get 50 cents for every referral. By March of 2002, you guys were making like 70 grand a month in these, through these referral fees. Now you are a consumer facing brand. You are not a business to business brand anymore.

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