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How to Evaluate Customer Service to Sell Your Business
There are going to be loads of people listening right now that are thinking one day I'll sell the business. How do you assess customer service, bringing it back to today's topic? What are some of the things that you're investigating to decide the value, the size and the complexity of selling this business? Yeah, the customer service, again, that goes back to the reputation of the brand. If the first page of Google is showing nothing but complaints, they're going to be really hard for somebody to want to buy the business.