Avoiding the Overuse of 'But' Statements

Discussion of how using 'and' instead of 'but' can offer more freedom in communication, and the discovery process question that helps reinforce customer understanding.

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People often talk without realizing what they’re really saying. What you communicate is more than what you say, it becomes what you’re phrasing tells other people. You need a good grip on your phrasing to connect with your clients. Can you think of words or phrases you can let go of in your communications?

Your very own Sales Maven, Nikki Rausch, is here to offer tips, techniques, and strategies to master your sales conversations. Discover methods to place yourself in the position to thrive in business and produce true value for your audience. Today, review common phrases Nikki avoids in sales conversations on this episode of the Sales Maven Show.

In today’s episode, Nikki’s solo discussion is inspired from recent conversations with Sales Maven Society members. You might be using phrases that discredit your authority and commitment to service without realizing it’s happening. Nikki reveals the phrases she personally avoids in her sales conversations. Not only is Nikki sharing the common phrases she avoids when selling, she is also explaining why she keeps them out of her content.

Choose your phrasing more consciously to set yourself apart from how you communicate in copy, email, and social media with your ideal clients. Listen as Nikki gives suggestions for how to properly substitute limiting words and phases. Start building a brand voice where you sound more credible, and a communication approach that inspires authority and expertise. It all counts, so really think about what you say and how you phrase things.

Nikki invites you to join the Sales Maven Society, don't miss this opportunity for you and Nikki to work together. Bring your questions, concerns, sales challenges, and she provides answers and guidance to boost your confidence. Join the Sales Maven Society here, click add to cart, and then checkout and use coupon code: 47trial to get your first month for $47.00!

In This Episode:

[00:42] - Welcome, and thank you for listening!

[02:42] - This phrase can sound immature.

[04:56] - This phrase can be polarizing.

[07:17] - This phrase can turn people off.

[08:15] - Change your phrasing to stand in your credibility.

[10:33] - This phrase makes what you say a contradiction, or conditional.

[13:27] - Nikki shares a way to reinforce and affirm what you communicate to your clients.

[15:23] - This phrase can be overused and dilute your message.

[17:50] - How can you substitute the overused phrase?

[20:31] - The way you phrase things counts.

[21:51] - Thank you for listening. Nikki is so grateful you are here!