The Second Strategy Is to Use Empathy to Connect With a Grumpy Teacher

The second strategy is to learn how to cultivate a group's emotional intelligence and creating an emotionally safe learning environment requires a leader or facilitated have emotional intelligence. You might be really skilled at using empathy to connect with a grumpy teacher let's say but when that teacher sits down with her colleagues those colleagues might get triggered by her mood and then there's this whole new ripple of tension that starts. If you're a pre-pd provider you're going to be a lot more effective if you find ways to teach people how to understand their own emotions how to navigate the emotions of others.