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Why We Should Stop Designing Things (And Start Designing Experiences)

Yale University Press Podcast

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The Transformative Power of Experience Design Across Diverse Fields

This chapter explores the broad applications of experience design, moving beyond digital user experience and into fields like architecture, education, religion, entertainment, and art. It emphasizes the shift towards designing experiences rather than objects, drawing on principles from disciplines like performativity and ritual design. From a 12-foot puppet's journey mirroring refugee paths to discussing immersive vs. experiential design, the chapter showcases the impact of understanding and creating meaningful experiences in various sectors.

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