Real Use Cases: Retail and Cash Flow Agents

In 2020, SAP CEO Christian Klein decided to shift the 50-year-old German software giant entirely to the cloud. The immediate result? The stock price dropped 20% in a single day. Fast-forward to today: SAP is one of the most valuable companies in Europe. In this episode of Bold Names, Klein joins WSJ’s Tim Higgins to discuss navigating that tumult, the cultural overhaul required to modernize the company, and why Europe needs to focus on applied AI to compete with the U.S. and China.

To watch the video version of this episode, visit our WSJ Podcasts YouTube channel or the video page of WSJ.com.

Check Out Past Episodes:

The Boldest Ideas of 2025 — And What’s in Store for 2026

How Corning Is Using Trump’s Tariffs To Its Advantage

Condoleezza Rice on Beating China in the Tech Race: 'Run Hard and Run Fast'

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