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7min chapter
Jenny Wen - The art of designing for delight
Dive Club 🤿
Designing for Delight: Exceeding User Expectations
The chapter explores the importance of designing for delight by exceeding user expectations through unexpected moments of joy in product experiences. It emphasizes investing in quality and delight in mundane parts of experiences, going beyond surface-level elements like animations, and identifying opportunities to exceed expectations in various user interactions.
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