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How Miro Build a Personalized Onboarding Engine at Scale

ProductLed Podcast

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How Did You Identify the First Six Use Cases?

The first six use cases were identified by running a lot of research with users. It was like we were trying to understand what are the main like things that using tasks and roles, tried to feel like feed together tasks and roles. The personal thing that use cases are more something for enterprise stuff,. For self-serve you should be more simple for sure. But when the end user register the product they first need to understand the specific task and like template users using features.

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