THE ECOMMERCE EDGE Podcast with Jason Greenwood cover image

E221: Turning eCommerce Pain Into CX Pleasure With Proactive Order Tracking & Communication - Jessica Meher, Wonderment - THE ECOMMERCE EDGE Podcast - 26 May 2023

THE ECOMMERCE EDGE Podcast with Jason Greenwood

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How Clavio Is Rethinking Pricing and Packaging

The pricing right now is based on a merchant's essentially number of shipments they're doing in a given month. I think we're finding a new way to make sure that we marry the product pricing to the value that we're giving the merchants versus like our unit economics, right? The reason we charge that way is because for every order we track, we have to pay money like to service that, right? And so pricing scales with us so that we are a business so that we continue to make money.

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