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INFLUENCE (ROBERT B. CIALDINI) - Listening books

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CHAPTER

The Power of Contrast and Reciprocity

This chapter examines the contrast principle and its impact on perceptions of attractiveness and pricing decisions, supported by various experiments and retail strategies. It also explores the concept of reciprocity, illustrating how the obligation to return favors influences human behavior across different contexts. Through examples, including sales techniques and political dynamics, the chapter highlights the intertwining of psychological principles with social norms.

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