Ep47 - Chris Voss: "Never Split the Difference"
Talks at Google
00:00
Dodging a Block Makes You a Coward
"I took him off to the side one day and I said, you think that dodging a block is unmanly. You feel like getting out of the way of somebody who's trying to hit you makes you a coward," she says. "And he got required for a second. And then he said, that's right." She adds: "It just gave him an epiphany and it was really a black swan for him"
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Transcript
