Purpose: A Light in The Dark
First Person Plural: EI & Beyond
Coaching
Gools: It takes a conscious effort to begin to speak in a different language, especially people who are ah really good at advising and consulting. To become a coach is a different thing. Performance conversations became more asking about what experience are you having? What do you want in your life? How did that relate to your performance this year? A much more give and take. And the response in those surveys, wow, that's a lot better. I actually feel like somebody is interested in me and interested in my experience at the firm. Gools: There was just this acknowledgment that we need strong relationships at work. We need to be feeling as if our leadership cares about us.
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