6min chapter

Deliverability Defined cover image

FAQ's About Deliverability

Deliverability Defined

CHAPTER

I'm Not Getting My Emails at All?

Email is a multi step process between the sender and the receiver. The more your subscribers do this, the better it looks for email box placement in Gmail or Hotmail. Ask that subscriber to add your sending address to their contact list. This works almost every single time. It's just one of those things I think people think that it's sort of a cop out, if you will, for us not doing something on our end. We don't know what happened. Once we've handed off that message... And then once that message was accepted by the receiver, the sender has absolutely no control. There's all sorts of places it can go.

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