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How Chick-fil-A Achieves Fantastic Customer Service with Shane Benson

The EntreLeadership Podcast

CHAPTER

The Taste of the Roast Is Determined by the Handshake of Host

Aan, you see all walks of life that come in and out of a restaurant. You're so blessed to get to serve people. There's just something about serving people. And we kind of have a saying around chick fillet that we're actually in the people business. We feel like our service model and the things that i learned as a tean agerand and then early in my twenties and thirties, and now forties and fifties, art just remains fast. They remained true. It has been a joy to be a part of a brand for such a time as this.

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