Are You Surprised at How Much You're Learning About Customer Success?

You work directly with districts yes the admin the superintendent the reading coaches the admin and what is it that you do to provide them support. I'm kind of their their partner on the other side so if you know they have questions as they're going through their implementation they can contact me and and I can kind of help them through it That's one of the team members that I worked with the most closely when I was doing my learning consultant position where I was just free professional development but for targeted accounts  I had basically a customer success manager that said the teachers really need support with productivity using this tool or something like that. You probably get a lot of exposure to all the different departments with this