The Importance of Building Trust

I agree with you that embedding these new minds ats, getting people comfortable with the idea of iteration, isn't always easy. One example that came up in research engsamples club was the cossier jap and your team was able to create and deploy a product nation wide in just six days. How did that happen? What were the necessary conditions for that to occur? The ability to anche the concierge in six days didn't actually happen in six days. It happened because of the strategy and the architecture that the team had pursued,. knowing they wanted to respond.