5min chapter

Confident Business English cover image

Vocabulary to answer the phone and make calls at work

Confident Business English

CHAPTER

How to Answer the Phone

I think when we're talking about communication and especially communication at work it's very important to make sure that things are understood. When you really should call but you're avoiding it like that's when it becomes a bit of an issue if it doesn't really matter either way of doing it by telephone or email well then you can think to yourself what would be the most efficient or clearest way of doing this. If you know deep down that you should make that phone call well then that's when you need to start addressing it with practice so here's some phrases number one how do you answer the phone how do you pick it up.

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