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#345: Marcus Milione – Overcoming Adversity Through Running
The Danny Miranda Podcast
The Importance of Customer Service
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I think I stumbled across a tweet when dude researched for this about a customer who was going on social media and talking about how happy they were with the customer service that you had given them. And so it kind of went against like traditional thinking of like ones and zeros. And let's make sure they're taken care of as like people and on like. On an experience, kind of like side of it, even if it ends up, maybe we take a small hit on the product. It, you know, it is what it is. I want them to be happy with with the product and the experience overall.
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