4min chapter

At Work with The Ready cover image

Brave New Work 3. The Right (and Wrong) Ways to Message Change with Deirdre Latour

At Work with The Ready

CHAPTER

How to Make Decisions in a Different Way

Sally Kohn: There's two lanes here. The first is, are we allowed to change how we make the decision? If we can do that, then it's going to change the way we communicate because we're going to have more people involved sooner. And then once the decision is made, then you go into the second lane or the second phase of this, which is how will we now live through the decision? So let's say we did decide to get rid of a leader that has held an important relational role in the system. And that was the decision that was made through a model that we all consented to. Now, just what do we have to kind of go

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