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10min chapter
#195 CEO Salesforce AI, Clara Shih: Above the Clouds
Grit
CEO Leadership and Entrepreneurial Spirit
The chapter discusses a CEO's positive impact on company direction, talent retention, and team building, focusing on Salesforce's growth to 70,000 employees. It explores the speaker's journey from an AI role to leading Salesforce's service cloud division, emphasizing qualities like paranoia and urgency for success. The chapter also delves into the influence of immigrant backgrounds on entrepreneurial drive and the importance of fostering a culture of excellence as a company scales.
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