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The Limits of Large-Scale Human Processes
I was always trying to figure out how to scale my impact. I quite quickly realized that delivering a sort of one-to-one service via a nonprofit was not going to scale a great deal, even though it had an amazing impact on a kind of human-to-human level. And so I was super interested in these meta structures. Like how does the UN actually influence behavior at the country level? And how could we run more efficient decision-making processes where there's tension and disagreement? We worked all over the world, actually, in Israel-Palestine and in Cyprus between the Greeks and the Turks.