634: We Don’t Have Enough Bees
Accidental Tech Podcast
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Navigating Developer Support Challenges
This chapter focuses on the intricacies of developer support for apps, particularly in the context of Apple's Vision Pro and Apple TV+. It highlights the disparities in support demands between indie developers of games and utility apps while stressing the need for improved communication channels with Apple. The discussion underscores the overwhelming nature of managing customer inquiries across multiple platforms and the balance developers must strike between user support and their resource constraints.
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